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On January 24, ForU Trucking launched the "Spring Festival Transportation Guarantee Plan". Multiple departments jointly set up a special work class and implemented five security measures to comprehensively improve the transportation capacity and peak service capacity, and ensure the strong and urgent transportation demand during the Spring Festival.

Recently, the Ministry of Transport implemented the "2022 Comprehensive Transportation Spring Festival Epidemic Prevention and Control and Transportation Service Guarantee Overall Work Plan" formulated and issued by the relevant departments. Ensure that emergency response is initiated as soon as possible after the outbreak, and respond to the requirements of the local epidemic prevention and control leadership agencies as soon as possible.

In order to cope with the uncertain factors brought by the local scattered epidemic to drivers, Fuyou Truck Platform upgraded the intelligent customer service system to improve the independent reception rate and accuracy of intelligent customer service. The Fuyou Truck Driver App updates and pushes the latest epidemic prevention requirements in each region in real time , and adds a complete description to the orders in the relevant regions, so that the epidemic information can be notified to every truck driver on the platform in a timely manner, and the transportation service can be carried out in an orderly manner.

Currently, the "New Year's Day" is at the peak of transportation. Platform big data monitoring shows that since January 10, the number of platform orders in the Beijing-Tianjin-Hebei region has increased by 32% month-on-month and 52% year-on-year. Among them, the number of orders in Beijing increased by 35% year-on-year. In terms of transportation mileage, the number of orders in the region increased by 32% month-on-month.

On the eve of the "New Year's Day", Fuyou Truck has completed the expansion of the platform database, established a 24-hour follow-up system for system problems , and dealt with abnormal online services as soon as possible to ensure the normal operation of the platform system and stabilize the transportation services during peak periods. Ensuring the smooth running of business.

In addition, the platform has established a capacity management team, established a strict capacity access mechanism, optimized the driver evaluation system, and controlled the quality of capacity, so as to ensure “responsible delivery” and “capacity supply” during the Spring Festival. During this period, the platform launched the "Most Beautiful Retrograde" driver collection activity. Based on the collected drivers and the distribution information of epidemic materials, the demand matching was established as soon as possible to ensure that the materials were delivered to the front line on time and efficiently.

In January last year, the epidemic rebounded in some areas, and road freight in some areas was affected. The platform urgently developed a road condition system, and launched the "epidemic road condition function" in just 48 hours. Through traffic big data combined with drivers' real-time online sharing, it provided more than 800,000 freight drivers with guidance on epidemic road conditions.

During the Double 11 last year, the platform launched the "capacity guarantee mechanism" to organize transportation capacity in important freight distribution centers in East China, South China, North China, and Central China, and introduce more drivers through various benefit measures to ensure the platform's capacity. In terms of freight services, the punctuality rate of platform freight reached 97.4%, and the independent reception rate of intelligent customer service was 89.6%.

The "Spring Festival Transportation Guarantee Plan" is a visual proof of Fuyou Truck's "closed-loop performance transaction" model. Through comprehensive control of the entire chain of cargo transportation, the punctuality and high quality of transportation services are guaranteed. As a technology-driven road freight platform, Fuyou Truck will continue to fulfill its platform obligations and social responsibilities, strengthen the awareness of epidemic prevention and control, maintain sufficient capacity for the Spring Festival travel, and promote the high-quality development of the freight industry.