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https://www.gosdwan.com/rma-support/

RMA Support

Since the client hardware used for SD-WAN/SASE services is usually leased, GoSDWAN RMA Support can assist sd wan service providers to return the product under warranty for hardware replacement or repair when it needs to be returned to the factory for repair, and the whole-process inventory and logistics can be achieved by GoSDWAN sd wan managed service provider global support network. The two parties can decide how to proceed, either for refund, replacement or repair.

According to the RMA support definition, RMA support meaning, RMA is a key link in the reverse logistics cycle. Since returns are costly for suppliers and inconvenient for customers, by partnering with GoSDWAN, SD WAN in China/SASE service providers can quickly establish their own RMA mechanism globally, to ensure that the return policy is implemented to the benefit of both parties.
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